Video guides
Short videos on every part of Looma, filmed in the real dashboard — with chapters, so you can jump straight to what you need.
How Looma sells
Real conversations between the AI seller and shoppers of different stores: picking for the task, honest answers, search by photo, the customer's language and a follow-up that brings the buyer back. Store names are hidden — in 4 minutes.
What the chat widget can do
Everything the shopper sees: the button and channels, a proactive greeting, Magic Questions on the product page, product search and comparison, ordering, an operator and a call inside the chat, follow-ups and reminders — in 4.5 minutes.
AI assistant: settings
Every chat setting and what it changes in a conversation: modes and schedule, when the AI calls a person, leads, follow-ups, rules, proactive messages, knowledge base and calls — in 8 minutes.
What Quick Search can do
Search that finds it: typos and the wrong keyboard layout, brand and SKU, characteristics from AI Magic Data, synonyms Looma adds on its own, result cards and Magic Enter — in 3 minutes.
Quick Search: settings
Smart search instead of the standard one: how it opens, the start screen, result cards and the synonyms Looma adds by itself — in 2 minutes.
Dashboard and Ask AI
Ask the AI about your customers in plain words, get a report by email and see everything on one page: dialogs, leads, operators, sales, visits and search — in 4.5 minutes.
Products and categories
How to connect your catalog: feed, sheet or integration, auto-updates, AI Magic Data, availability, categories and the install code — in 4 minutes.
Chats
Every customer conversation — widget, messengers and email — in one window. Statuses, quick responses, viewed products, AI help and the customer's whole history — in 5 minutes.
Leads
Every contact the AI collected in chats, messengers and calls: statuses, owners, comments, the customer's history and delivery to your CRM — in 3.5 minutes.
Calls
Customers call straight from your site or a messenger, and your team, the AI or both pick up. Who takes calls, how the voice sounds, the call log, the call card and analytics — in 5 minutes.
Email as one more channel: the customer left the site — you write in the chat, they reply from their inbox. Emails that go out by themselves, your mailbox as a channel and email design — in 3 minutes.
Google Business: reviews and posts
The AI replies to Google Maps reviews of your stores in your tone — on its own or after a manager approves — and posts your discounts and new arrivals from the catalogue. In 1.5 minutes.
Try it on your own store
Everything in the videos works from day one of a free account.
Try for free