LoomaBlog
✦Looma Blog

Stores that sell smarter

Real cases, comparisons and guides on AI search & chat for e-commerce.

Case studies

How a Mattress Store Handed Off Its Nighttime Sales to AI — and Didn't Lose a Single Customer at 2:47 AM

EXPERT-MATRAS connected AI chat and smart search. In six months, AI handles 8 out of 10 inquiries on its own, processed 24,000+ searches, and collected dozens of leads.

7 min read

Latest articles

Integrations

Zapier integration: website leads reach thousands of apps by themselves

A step-by-step guide: in ten minutes every new lead from the AI chat and search starts your Zap — a Google Sheets row, a Slack or Telegram message, an email to a manager.

7 min
Overview

Website calls with no phone number — and an AI that picks up

Looma now has calls: customers tap "Call" in your widget, Telegram or Viber and talk to your store right from the browser, for free. When nobody can pick up, the AI answers: it finds products, sends them to the chat and takes the lead.

10 min
Integrations

KeepinCRM integration: website leads become deals by themselves

A step-by-step guide: a five-minute setup — leads from the AI chat and search become deals at your pipeline stage, with the customer, the conversation and the products.

7 min
Integrations

SalesDrive integration: website leads become orders by themselves

A step-by-step guide: a five-minute setup — leads from the AI chat and search become orders in your CRM, with the contact, the comment, the products and the UTM tags of the visit.

7 min
Comparisons

Looma vs Binotel Chat: an operator chat for your telephony stack or AI that sells from your catalog

Binotel Online Chat is a live-agent chat in Binotel's cloud telephony ecosystem: calls, callback, call tracking and a CRM from one vendor. Looma is AI chat and smart search that know your catalog and drive sales before the purchase. We compare features and pricing and show how to combine them.

7 min
Comparisons

Looma vs HelpCrunch: a support platform or AI that sells from your catalog

HelpCrunch is an all-in-one communication platform: chat, email, knowledge base, popups and AI agents trained on KB articles. Looma is AI chat and smart search that know your catalog and drive sales before the purchase. We compare features and pricing and help you pick.

7 min
Comparisons

Looma vs Binotel Chat: an operator chat for your telephony stack or AI that sells from your catalog

Binotel Online Chat is a live-agent chat in Binotel's cloud telephony ecosystem: calls, callback, call tracking and a CRM from one vendor. Looma is AI chat and smart search that know your catalog and drive sales before the purchase. We compare features and pricing and show how to combine them.

7 min
Comparisons

Looma vs HelpCrunch: a support platform or AI that sells from your catalog

HelpCrunch is an all-in-one communication platform: chat, email, knowledge base, popups and AI agents trained on KB articles. Looma is AI chat and smart search that know your catalog and drive sales before the purchase. We compare features and pricing and help you pick.

7 min
Comparisons

Looma vs tawk.to: which to choose for an online store

tawk.to is a free live chat with unlimited agents; Looma is an AI chat with smart search that knows your catalog and drives to orders. We compare features, pricing and who each one fits.

7 min
Comparisons

Looma vs LiveChat: catalog-aware AI chat vs per-seat live chat

LiveChat is a premium live chat where you pay for every seat. Looma is AI chat that answers from your catalog plus smart search, on flat plans with unlimited agents. We compare features, pricing for a team of 5 and who should choose what.

7 min
Comparisons

Looma vs Gorgias: a support helpdesk or AI that sells from your catalog

Gorgias is an e-commerce helpdesk with tickets, an AI Agent and deep Shopify integration. Looma is AI chat and smart search that know your catalog and drive sales before the purchase. We compare features and pricing and help you pick.

7 min
Comparisons

Looma vs Intercom: which to choose for your online store

AI chat, smart search and customer recovery vs an expensive enterprise support platform — a full feature and pricing comparison.

7 min

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