Real cases, comparisons and guides on AI search & chat for e-commerce.
EXPERT-MATRAS connected AI chat and smart search. In six months, AI handles 8 out of 10 inquiries on its own, processed 24,000+ searches, and collected dozens of leads.

A step-by-step guide: in ten minutes every new lead from the AI chat and search starts your Zap — a Google Sheets row, a Slack or Telegram message, an email to a manager.

Looma now has calls: customers tap "Call" in your widget, Telegram or Viber and talk to your store right from the browser, for free. When nobody can pick up, the AI answers: it finds products, sends them to the chat and takes the lead.

A step-by-step guide: a five-minute setup — leads from the AI chat and search become deals at your pipeline stage, with the customer, the conversation and the products.

A step-by-step guide: a five-minute setup — leads from the AI chat and search become orders in your CRM, with the contact, the comment, the products and the UTM tags of the visit.

Binotel Online Chat is a live-agent chat in Binotel's cloud telephony ecosystem: calls, callback, call tracking and a CRM from one vendor. Looma is AI chat and smart search that know your catalog and drive sales before the purchase. We compare features and pricing and show how to combine them.

HelpCrunch is an all-in-one communication platform: chat, email, knowledge base, popups and AI agents trained on KB articles. Looma is AI chat and smart search that know your catalog and drive sales before the purchase. We compare features and pricing and help you pick.

Binotel Online Chat is a live-agent chat in Binotel's cloud telephony ecosystem: calls, callback, call tracking and a CRM from one vendor. Looma is AI chat and smart search that know your catalog and drive sales before the purchase. We compare features and pricing and show how to combine them.

HelpCrunch is an all-in-one communication platform: chat, email, knowledge base, popups and AI agents trained on KB articles. Looma is AI chat and smart search that know your catalog and drive sales before the purchase. We compare features and pricing and help you pick.

tawk.to is a free live chat with unlimited agents; Looma is an AI chat with smart search that knows your catalog and drives to orders. We compare features, pricing and who each one fits.

LiveChat is a premium live chat where you pay for every seat. Looma is AI chat that answers from your catalog plus smart search, on flat plans with unlimited agents. We compare features, pricing for a team of 5 and who should choose what.

Gorgias is an e-commerce helpdesk with tickets, an AI Agent and deep Shopify integration. Looma is AI chat and smart search that know your catalog and drive sales before the purchase. We compare features and pricing and help you pick.

AI chat, smart search and customer recovery vs an expensive enterprise support platform — a full feature and pricing comparison.
Looma installs in minutes and sells for you 24/7.